Sep 1, 2023

Your HVAC system is more than just a temperature control mechanism; it’s the architect of your comfort, ensuring you and your family thrive in your living space. Regardless of the season, whether it’s winter’s chill or summer’s heat, your HVAC system tirelessly maintains a cozy atmosphere. To guarantee its top-notch performance and longevity, choosing the right HVAC company is paramount. Life’s unpredictability demands a reliable partner for seasonal maintenance, diagnostics, or upgrades.  

But with numerous options available, how do you make the right choice? What aspects should you weigh when searching for your perfect HVAC collaborator? Allow New Albany Heating & Cooling to steer you through the intricacies of selecting your dream HVAC company. 

Seek Recommendations: When embarking on your search for an HVAC company, prioritize experience and expertise. A solid track record often translates to effective problem-solving capabilities. So, begin by soliciting recommendations from acquaintances such as friends and family. Furthermore, you should dive into online resources, including the company’s website, reviews, and social media presence, for additional insight. 

Validate Credentials: Never presume a company possesses all the required credentials. It’s prudent to be cautious and ask anyway. As they say, “It’s better to be safe than sorry!” A trustworthy company won’t be bothered by these questions. For instance, all technicians at New Albany Heating & Cooling have plenty of accumulated experience and, more importantly, are NATE-certified! 

Explore Warranty Coverage: Don’t overlook warranty coverage. A credible company should offer robust warranty protection that reflects their confidence in both their workmanship and the quality of their products. 

Transparency in Pricing: Transparency is of paramount importance. A trustworthy company openly shares its pricing and, where applicable, provides a comprehensive cost breakdown. Additionally, a reputable company should readily address pricing inquiries and embrace a transparent approach. 

Range of Services: You’ll want to verify if the company offers an expansive range of HVAC services, such as maintenance, repairs, installations, and system upgrades. This guarantees a dependable partner for all your HVAC requirements, unrestricted by limitations. At New Albany Heating & Cooling, we take immense pride in offering a wide range of HVAC services. Yet, that’s not all! As part of the Five Star Home Services family, you’ll also gain access to other home services, such as plumbing and electrical work, creating a seamless experience for you. 

Emergency Support: Sometimes, things happen and can often be hard to predict. This happens in the HVAC world too! Therefore, we think that it’s also wise to confirm the company you’re interested in provides emergency services for unforeseen breakdowns. For example, New Albany Heating & Cooling offers round-the-clock emergency services 365 days a year. Our commitment to our valued customers extends beyond regular hours, including weekends and holidays, for emergency HVAC repairs. 

Remember, trust your instincts. Don’t settle for a company that makes you feel uneasy. Naturally, we’d love to showcase our own exceptional customer service to you. So, if you have any concerns or questions for us, please don’t hesitate to reach out. Collaborating with you would be a dream! 

Call New Albany Heating & Cooling today at (614) 636-5002, or schedule an appointment online now by clicking here