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Local Reviews
for Westerville, OH

New Albany Heating & Cooling Rated 5.0 out of 5 stars based on 18 customer reviews

Map of Westerville, OH

service person was very plesant




Review of New Albany Heating & Cooling

something is different with my thermostat have it set at 70 but it is 73 did nothing to it but turn it on.


Map of Westerville, OH

Great service




Review of New Albany Heating & Cooling

Technician was on time and very pleasant.


Map of Westerville, OH

Professional/Intelligent




Review of New Albany Heating & Cooling

Amazing experience. Very helpful.


Map of Westerville, OH

Great Service




Review of New Albany Heating & Cooling

Today I had New Albany Heating & Cooling out for our spring checkup as part of our maintenance contract. Everything went well and Jason was wonderful to work with. He was clean and neat and courteous. He put coverings on his shoes when he was in the house. They have been servicing our furnace and air conditioning for several years and are always professional and punctual. They make good recommendations to make our system work better and are reasonably priced. They don't oversell. Just the right amount to make our system work well. We highly recommend New Albany Heating & Cooling. They do a great job.


Map of Westerville, OH

They spent an hour reviewing my A/C, gave me a detailed report. Very impressed.




Review of New Albany Heating & Cooling

They called ahead to confirm time, showed up on time. Check heating first, then gave a detailed report on A/C unit.


Map of Westerville, OH

Furnace went out on coldest day of year




Review of New Albany Heating & Cooling


Map of Westerville, OH

Great service!




Review of New Albany Heating & Cooling


Map of Westerville, OH

James




Review of New Albany Heating & Cooling

He was awesome and got me up and running again in a short period of time


Map of Westerville, OH

Helpful




Review of New Albany Heating & Cooling

Amanda was very helpful, knowledgeable, and thorough with my air conditioner tuneup.


Map of Westerville, OH

Highly Recommended!




Review of New Albany Heating & Cooling

Our service rep (Carl) arrived and was very professional and personable. He quickly diagnosed our problem and offered advice for how we could fix it without spending a ton of money. I will definitely call back when I need service in the future.


Michael B.

Michael B.

Found small leak in lineset at the Comfortmaker furnace. Recommend replacing compressor motor surge capacitor. Other than the leak, the AC is working properly.

Near S Sunbury Rd, Westerville, OH 43081
Westerville, OH - Found small leak in lineset at the Comfortmaker furnace. Recommend replacing compressor motor surge capacitor. Other than the leak, the AC is working properly.
Pooya Y.

Pooya Y.

Tuneup and safety check on customer AC. Found faulty compressor motor surge capacitor. System is a little low on refrigerant and will run longer to satisfy thermostat. System cooling properly at departure

Near Pittsford Dr, Westerville, OH 43081
Westerville, OH - Tuneup and safety check on customer AC. Found faulty compressor motor surge capacitor. System is a little low on refrigerant and will run longer to satisfy thermostat. System cooling properly at departure
Pooya Y.

Pooya Y.

Tuneup on Payne furnace and Goodman. Furnace is in good working order. Replaced capacitor and added 1 pound of R-410A. Both units operating properly at departure.

Near Brimley Pl, Westerville, OH 43081
Westerville, OH - Tuneup on Payne furnace and Goodman. Furnace is in good working order. Replaced capacitor and added 1 pound of R-410A. Both units operating properly at departure.
Michael B.

Michael B.

Zone system not faulting at arrival, But zone dampers seem to be sticking periodically, when system has a call to cool upstairs the downstairs gets froze out. Customer did say after charging system, house did cool more effectively.

Near Salem Dr, Westerville, OH 43082
Westerville, OH - Zone system not faulting at arrival, But zone dampers seem to be sticking periodically, when system has a call to cool upstairs the downstairs gets froze out. Customer did say after charging system, house did cool more effectively.
Pooya Y.

Pooya Y.

Upon arrival found condenser not operational on the 1995 Rheem Heat pump, After further diagnostic discovered that the breaker is tripped and not sending voltage to disconnect box, Reset breaker condenser kicked on operational, Checked charge it is good within manufacture specs

Near Rookery Way, Westerville, OH 43082
Westerville, OH - Upon arrival found condenser not operational on the 1995 Rheem Heat pump, After further diagnostic discovered that the breaker is tripped and not sending voltage to disconnect box, Reset breaker condenser kicked on operational, Checked charge it is good within manufacture specs
Michael B.

Michael B.

I Search for Refrigerant Leak with Electronic Leak Detector. I added 2 pounds of Refrigerant R-410A Puron into the 2009 Comfortmaker

Near Salem Dr, Westerville, OH 43082
Westerville, OH - I Search for Refrigerant Leak with Electronic Leak Detector. I added 2 pounds of Refrigerant R-410A Puron into the 2009 Comfortmaker
Michael B.

Michael B.

Customer wants the 1999 AC want it moved to away from the patio. I am working on a Quote

Near OH-605, Westerville, OH 43081
Westerville, OH - Customer wants the 1999 AC want it moved to away from the patio. I am working on a Quote
Michael B.

Michael B.

Customer stated breaker tripped at service panel in basement, And that the 2005 Goodman outdoor unit would not run. Found capacitor imploded at outdoor unit. Replaced the Compressor-Motor Surge Capacitor

Near Matthew Ave, Westerville, OH 43081
Westerville, OH - Customer stated breaker tripped at service panel in basement, And that the 2005 Goodman outdoor unit would not run. Found capacitor imploded at outdoor unit. Replaced the  Compressor-Motor Surge Capacitor
Michael B.

Michael B.

Performing our Five Star Tune-Up & Safety Check on a 2016 York . All readings were within manufacturer's specifications, unit operating properly at this time.

Near Salem Dr, Westerville, OH 43082
Westerville, OH - Performing our Five Star Tune-Up & Safety Check on a   2016 York . All readings were within manufacturer's specifications, unit operating properly at this time.
Pooya Y.

Pooya Y.

Upon arrival found condenser not operational, Tested 40/5mfd dual capacitor and had zero readings on both sides, Replaced capacitor compressor kicked on but the condenser fan did not, fan is burned out and needs replaced, Won’t be able to check the pressures on system until after fan is operational, Replaced condenser fan motor with a truck stock motor, Checked pressures all is good within manufacture specs. The 2008 Lennox System operational at departure.

Near E Walnut St, Westerville, OH 43081
Westerville, OH - Upon arrival found condenser not operational, Tested 40/5mfd dual capacitor and had zero readings on both sides, Replaced capacitor compressor kicked on but the condenser fan did not, fan is burned out and needs replaced, Won’t be able to check the pressures on system until after fan is operational, Replaced condenser fan motor with a truck stock motor, Checked pressures all is good within manufacture specs. The 2008 Lennox System operational at departure.