for Westerville, OH
Dominique - Westerville, OH
Great Service, Awesome Price
Debra - Westerville, OH
Service and tehnician, Mark exceeded expectations. Will use this company and tech in the future when needed.
Good price but it seemed like the service check went too quickly
Kathy - Westerville, OH
Courteous but did the job a little too quicklyWas finished in less than 10 minutes
service person was very plesant
Glenn Grinstead - Westerville, OH
something is different with my thermostat have it set at 70 but it is 73 did nothing to it but turn it on.
Mike - Westerville, OH
Technician was on time and very pleasant.
Andrew - Westerville, OH
Amazing experience. Very helpful.
William - Westerville, OH
Today I had New Albany Heating & Cooling out for our spring checkup as part of our maintenance contract. Everything went well and Jason was wonderful to work with. He was clean and neat and courteous. He put coverings on his shoes when he was in the house. They have been servicing our furnace and air conditioning for several years and are always professional and punctual. They make good recommendations to make our system work better and are reasonably priced. They don't oversell. Just the right amount to make our system work well. We highly recommend New Albany Heating & Cooling. They do a great job.
They spent an hour reviewing my A/C, gave me a detailed report. Very impressed.
Gary - Westerville, OH
They called ahead to confirm time, showed up on time. Check heating first, then gave a detailed report on A/C unit.
Furnace went out on coldest day of year
Christy Smith - Westerville, OH
Harrington - Westerville, OH
I completed scheduled maintenance spring tune up on a Five Star heat pump. I visually inspected the furnace. I inspected the evaporator coil. I checked the temperature difference across the coil. Checked voltage and amps. Inspected heat pump. Checked refrigerant charge, voltages and amps. I rinsed the condenser coils with water. Cycled and monitored the system. Operating normally at this time.
371 East William Street Delaware OH 43015 United States
I performed a diagnostic on a Trane gas furnace that was displaying Code 4 for thermal lockout. Due to the flame rollout switch being tripped, I jumped the switch out and the system fired up. I adjusted the gas pressure which caused the o2 to skyrocket. The secondary heat exchanger has failed. The customer will replace the entire system.