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Local Reviews
for Westerville, OH

New Albany Heating & Cooling Rated 4.9 out of 5 stars based on 21 customer reviews

Map of Westerville, OH

Great service




Review of New Albany Heating & Cooling


Map of Westerville, OH

Great Service, Awesome Price




Review of New Albany Heating & Cooling

Service and tehnician, Mark exceeded expectations. Will use this company and tech in the future when needed.


Map of Westerville, OH

Good price but it seemed like the service check went too quickly




Review of New Albany Heating & Cooling

Courteous but did the job a little too quicklyWas finished in less than 10 minutes


Map of Westerville, OH

service person was very plesant




Review of New Albany Heating & Cooling

something is different with my thermostat have it set at 70 but it is 73 did nothing to it but turn it on.


Map of Westerville, OH

Great service




Review of New Albany Heating & Cooling

Technician was on time and very pleasant.


Map of Westerville, OH

Professional/Intelligent




Review of New Albany Heating & Cooling

Amazing experience. Very helpful.


Map of Westerville, OH

Great Service




Review of New Albany Heating & Cooling

Today I had New Albany Heating & Cooling out for our spring checkup as part of our maintenance contract. Everything went well and Jason was wonderful to work with. He was clean and neat and courteous. He put coverings on his shoes when he was in the house. They have been servicing our furnace and air conditioning for several years and are always professional and punctual. They make good recommendations to make our system work better and are reasonably priced. They don't oversell. Just the right amount to make our system work well. We highly recommend New Albany Heating & Cooling. They do a great job.


Map of Westerville, OH

They spent an hour reviewing my A/C, gave me a detailed report. Very impressed.




Review of New Albany Heating & Cooling

They called ahead to confirm time, showed up on time. Check heating first, then gave a detailed report on A/C unit.


Map of Westerville, OH

Furnace went out on coldest day of year




Review of New Albany Heating & Cooling


Map of Westerville, OH

Great service!




Review of New Albany Heating & Cooling


Randal S.

Randal S.

I completed an installation inspection on a Carrier 96% 80,000 BTU Gas Furnace. Completed installation checklist. Cycled and monitored the system. Operating normally at this time.

Near Sandimark Pl, Westerville, OH 43081
Westerville, OH - I completed an installation inspection on a Carrier 96% 80,000 BTU Gas Furnace.  Completed installation checklist.  Cycled and monitored the system.  Operating normally at this time.
Cody J.

Cody J.

I removed a Carrier Air Conditioner. I installed a Carrier 13 SEER Sir Conditioner. Cycled and monitored the system. Operating normally at this time. Included with the installation is a free 1 year service maintenance agreement.

Near Whithorn Ct, Westerville, OH 43081
Westerville, OH - I removed a Carrier Air Conditioner.  I installed a Carrier 13 SEER Sir Conditioner.  Cycled and monitored the system.  Operating normally at this time.  Included with the installation is a free 1 year service maintenance agreement.
Pooya Y.

Pooya Y.

I completed scheduled maintenance spring tune up on a Five Star heat pump. I visually inspected the furnace. I inspected the evaporator coil. I checked the temperature difference across the coil. Checked voltage and amps. Inspected heat pump. Checked refrigerant charge, voltages and amps. I rinsed the condenser coils with water. Cycled and monitored the system. Operating normally at this time.

Near Valley Quail Blvd S, Westerville, OH 43081
Westerville, OH - I completed scheduled maintenance spring tune up on a Five Star heat pump.  I visually inspected the furnace.  I inspected the evaporator coil.  I checked the temperature difference across the coil.  Checked voltage and amps.   Inspected heat pump.  Checked refrigerant charge, voltages and amps.  I rinsed the condenser coils with water.  Cycled and monitored the system.  Operating normally at this time.
Pooya Y.

Pooya Y.

I completed a diagnostic on a 1997 Trane Electric Furnace. I determined that system was functioning properly. Could not recreate issue. informed customer system was operational at time of departure.

Near E Walnut St, Westerville, OH 43081
Westerville, OH - I completed a diagnostic on a 1997 Trane Electric Furnace. I determined that system was functioning properly. Could not recreate issue. informed customer system was operational at time of departure.
Randal S.

Randal S.

371 East William Street Delaware OH 43015 United States

Near Mohican Way, Westerville, OH 43081
Randal S.

Randal S.

116653

Near Mohican Way, Westerville, OH 43081
Randal S.

Randal S.

I installed a thermostat on a 2021 Carrier 96% 60,000 BTU Gas Furnace

Near Kim Ct E, Westerville, OH 43081
Westerville, OH - I installed a thermostat on a 2021 Carrier 96% 60,000 BTU Gas Furnace
Chris A.

Chris A.

Upon inspection, I found the wiring in the thermostat was wired incorrectly. I rewired the thermostat and cycled the system. System is operational upon departure.

Near Walnut Fork Dr, Westerville, OH 43081
Westerville, OH - Upon inspection, I found the wiring in the thermostat was wired incorrectly. I rewired the thermostat and cycled the system. System is operational upon departure.
Tara L.

Tara L.

Customer reported that furnace was short-cycling. Arrived on site & found that furnace blower motor was completely iced-over. Cleaned blower motor & customer's system was functional at time of departure.

Near Connorwill Dr, Westerville, OH 43081
Westerville, OH - Customer reported that furnace was short-cycling. Arrived on site & found that furnace blower motor was completely iced-over. Cleaned blower motor & customer's system was functional at time of departure.
Randal S.

Randal S.

I performed a diagnostic on a Trane gas furnace that was displaying Code 4 for thermal lockout. Due to the flame rollout switch being tripped, I jumped the switch out and the system fired up. I adjusted the gas pressure which caused the o2 to skyrocket. The secondary heat exchanger has failed. The customer will replace the entire system.

Near Hoover Lake Ct, Westerville, OH 43081
Westerville, OH - I performed a diagnostic on a Trane gas furnace that was displaying Code 4 for thermal lockout. Due to the flame rollout switch being tripped, I jumped the switch out and the system fired up. I adjusted the gas pressure which caused the o2 to skyrocket. The secondary heat exchanger has failed. The customer will replace the entire system.