for Westerville, OH
service person was very plesant
Glenn Grinstead - Westerville, OH
something is different with my thermostat have it set at 70 but it is 73 did nothing to it but turn it on.
Mike - Westerville, OH
Technician was on time and very pleasant.
Andrew - Westerville, OH
Amazing experience. Very helpful.
William - Westerville, OH
Today I had New Albany Heating & Cooling out for our spring checkup as part of our maintenance contract. Everything went well and Jason was wonderful to work with. He was clean and neat and courteous. He put coverings on his shoes when he was in the house. They have been servicing our furnace and air conditioning for several years and are always professional and punctual. They make good recommendations to make our system work better and are reasonably priced. They don't oversell. Just the right amount to make our system work well. We highly recommend New Albany Heating & Cooling. They do a great job.
They spent an hour reviewing my A/C, gave me a detailed report. Very impressed.
Gary - Westerville, OH
They called ahead to confirm time, showed up on time. Check heating first, then gave a detailed report on A/C unit.
Furnace went out on coldest day of year
Christy Smith - Westerville, OH
Harrington - Westerville, OH
Sharon - Westerville, OH
He was awesome and got me up and running again in a short period of time
Katie - Westerville, OH
Amanda was very helpful, knowledgeable, and thorough with my air conditioner tuneup.
Nathan - Westerville, OH
Our service rep (Carl) arrived and was very professional and personable. He quickly diagnosed our problem and offered advice for how we could fix it without spending a ton of money. I will definitely call back when I need service in the future.
Upon arrival found condenser not operational on the 1995 Rheem Heat pump, After further diagnostic discovered that the breaker is tripped and not sending voltage to disconnect box, Reset breaker condenser kicked on operational, Checked charge it is good within manufacture specs
Upon arrival found condenser not operational, Tested 40/5mfd dual capacitor and had zero readings on both sides, Replaced capacitor compressor kicked on but the condenser fan did not, fan is burned out and needs replaced, Won’t be able to check the pressures on system until after fan is operational, Replaced condenser fan motor with a truck stock motor, Checked pressures all is good within manufacture specs. The 2008 Lennox System operational at departure.