for Westerville, OH
service person was very plesant
Glenn Grinstead - Westerville, OH
something is different with my thermostat have it set at 70 but it is 73 did nothing to it but turn it on.
Mike - Westerville, OH
Technician was on time and very pleasant.
Andrew - Westerville, OH
Amazing experience. Very helpful.
William - Westerville, OH
Today I had New Albany Heating & Cooling out for our spring checkup as part of our maintenance contract. Everything went well and Jason was wonderful to work with. He was clean and neat and courteous. He put coverings on his shoes when he was in the house. They have been servicing our furnace and air conditioning for several years and are always professional and punctual. They make good recommendations to make our system work better and are reasonably priced. They don't oversell. Just the right amount to make our system work well. We highly recommend New Albany Heating & Cooling. They do a great job.
They spent an hour reviewing my A/C, gave me a detailed report. Very impressed.
Gary - Westerville, OH
They called ahead to confirm time, showed up on time. Check heating first, then gave a detailed report on A/C unit.
Furnace went out on coldest day of year
Christy Smith - Westerville, OH
Harrington - Westerville, OH
Sharon - Westerville, OH
He was awesome and got me up and running again in a short period of time
Katie - Westerville, OH
Amanda was very helpful, knowledgeable, and thorough with my air conditioner tuneup.
Nathan - Westerville, OH
Our service rep (Carl) arrived and was very professional and personable. He quickly diagnosed our problem and offered advice for how we could fix it without spending a ton of money. I will definitely call back when I need service in the future.
Found pressure switch error on the 1986 Trane. Removed old tubing and added new. Cleared out port and furnace fires up no problem. But then cuts in and out. Pressure switch closes at .50inWC INDUCER motor pulls a continuous .9-1inWC. indicating inducer motor pulling as should enough to successfully close pressure switch every time . circuit board acts sporadic, sequence of operation reaches igniter, igniter glows, then falls out, and does not reach ignition. Pressure switch fault was a false code. Circuit board needs replaced
Upon arrival found 3amp fuse popped, After further diagnostic discovered that the humidistat was wired up incorrectly and it would pop the fuse ones it called for humidifier, Corrected wires on humidistat and replaced fuse , cycled system through heat with humidistat off and also with it on , did not blow fuse ,the 2018 Carrier System operational at departure.
Expansion tank on hot water tank “exploded”. Spraying water over surrounding area including furnace, filter, dry wall, and neighbors wall. Customer wants to make sure furnace is ok. When I Inspected blower motor I found oil on blower motor, The Blower Motor has Failed due to water damage and needs replaced