for Johnstown, OH
Great Service and Very Knowledgeable
Eagle1 - Johnstown, OH
Service was great. Technicians were very knowledgeable and professional. Would recommend!
Quick Response, Great Customer Service
David - Johnstown, OH
Andy - Johnstown, OH
Phenomenal service. Professional technicians, timely, personable, and knowledgeable. We could not be more appreciative.
Zachary - Johnstown, OH
Richard - Johnstown, OH
We called 10 companies on a Sunday evening they all advertised their hours as 24/7 we had to leave messages at 6 the others answered and either told us to call back the next morning or said they would call is back. None of our calls were returned. We called 2 back the next morning they said they would have the person who does the scheduling /dipatching call us back. After waiting for an hour we looked for another company and found NEW ALBANY HEATING AND COOLING, the person that answered the phone was very pleasant and helpful and scheduled us for that day. The gentleman who came to our house was courteous and thorough. Their prices were great. We will call them again for all our heating and cooling needs.
CRoot - Johnstown, OH
Carl was very knowledgeable, helpful and explained what he was doing.
James - Johnstown, OH
very professional, honest, well spoken
Called customer and told them I’m headed their way. Got within 3 minutes of home and customer said they needed to reschedule.
Upon arrival there was a slight musty smell in side the house but the Ruud furnace was not the issue I suggested the customer should look into duct cleaning- but may not solve issue or the customer can poor some type of solution down floor drain as customer stated hot water tank or water softener device was recently drained into floor drain.