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Local Reviews
for Johnstown, OH

New Albany Heating & Cooling Rated 5.0 out of 5 stars based on 8 customer reviews

Map of Johnstown, OH

Great service and great explanation of products and choices




Review of New Albany Heating & Cooling


Map of Johnstown, OH

Great Service and Very Knowledgeable




Review of New Albany Heating & Cooling

Service was great. Technicians were very knowledgeable and professional. Would recommend!


Map of Johnstown, OH

Quick Response, Great Customer Service




Review of New Albany Heating & Cooling


Map of Johnstown, OH

Fantastic




Review of New Albany Heating & Cooling

Phenomenal service. Professional technicians, timely, personable, and knowledgeable. We could not be more appreciative.


Map of Johnstown, OH

Thorough service




Review of New Albany Heating & Cooling


Map of Johnstown, OH

Great service




Review of New Albany Heating & Cooling

We called 10 companies on a Sunday evening they all advertised their hours as 24/7 we had to leave messages at 6 the others answered and either told us to call back the next morning or said they would call is back. None of our calls were returned. We called 2 back the next morning they said they would have the person who does the scheduling /dipatching call us back. After waiting for an hour we looked for another company and found NEW ALBANY HEATING AND COOLING, the person that answered the phone was very pleasant and helpful and scheduled us for that day. The gentleman who came to our house was courteous and thorough. Their prices were great. We will call them again for all our heating and cooling needs.


Map of Johnstown, OH

Great service




Review of New Albany Heating & Cooling

Carl was very knowledgeable, helpful and explained what he was doing.


Map of Johnstown, OH

Great service




Review of New Albany Heating & Cooling

very professional, honest, well spoken


Bella  M.

Bella M.

I found the inducer motor, collector box, and exhaust drain boot all needed to be replaced. I advised the customer to replace system due to age of the system and cost of repairs. They agreed and opted to install new system.

Near Sassafrass Pl, Johnstown, OH 43031
Johnstown, OH - I found the inducer motor, collector box, and exhaust drain boot all needed to be replaced. I advised the customer to replace system due to age of the system and cost of repairs. They agreed and opted to install new system.
Pooya Y.

Pooya Y.

Upon arrival found furnace not operational, After further diagnostic discovered that the circuit board has failed and needs replaced, Provided customer with repair and replacement options, Customer will review and get back with us, System not operational at departure.

Near Bennington St, Johnstown, OH 43031
Johnstown, OH - Upon arrival found furnace not operational,
After further diagnostic discovered that the circuit board has failed and needs replaced, Provided customer with repair and replacement options, Customer will review and get back with us,
System not operational at departure.
Randal S.

Randal S.

I Add 4 inch metal pipe

Near E Coshocton St, Johnstown, OH 43031
Johnstown, OH - I  Add 4 inch metal pipe
Randal S.

Randal S.

coming back to adjust piping from back of unit.

Near Johnstown Utica Rd, Johnstown, OH 43031
Johnstown, OH - coming back to adjust piping from back of unit.
Jeffrey H.

Jeffrey H.

105297. VERIFY THAT THE EXHAUST HAS 1/4 INCH PER FOOT SLOPE TOWARDS THE EXHAUST CLEAN OUT

Near E Coshocton St, Johnstown, OH 43031
Johnstown, OH - 105297. VERIFY THAT THE EXHAUST HAS 1/4 INCH PER FOOT SLOPE TOWARDS THE EXHAUST CLEAN OUT
Michael B.

Michael B.

Hanging furnace in auto body shop The exhaust is cracked/leaky Exhaust needs replaced at furnace

Near E Coshocton St, Johnstown, OH 43031
Johnstown, OH - Hanging furnace in auto body shop The exhaust is cracked/leaky Exhaust needs replaced at furnace
Austin M.

Austin M.

the green light on Aprilaire filter not coming on and wants it checked.

Near Worthington Rd, Johnstown, OH 43031
Johnstown, OH - the green light on Aprilaire filter not coming on and wants it checked.
Pooya Y.

Pooya Y.

I installed a new iWave-R Air Purifier 2018 Carrier

Near Norfolk Ct, Johnstown, OH 43031
Johnstown, OH - I installed a new iWave-R Air Purifier 2018 Carrier
Michael B.

Michael B.

Customer having problems with thermostat. Thermostat reverting back to schedule and holding temp at 73 degrees Removed scheduling as an option form thermostat

Near Duncan Plains Rd NW, Johnstown, OH 43031
Johnstown, OH - Customer having problems with thermostat. Thermostat reverting back to schedule and holding temp at 73 degrees Removed scheduling as an option form thermostat
Michael B.

Michael B.

Called customer and told them I’m headed their way. Got within 3 minutes of home and customer said they needed to reschedule.

Near OH-161, Johnstown, OH 43031