for Galena, OH
Upon tune up safety check on 2018 gas furnace, I went through furnace tune up list, everything checked out normally per routine maintenance. System is working within manufacturers specifications. System heating properly upon departure.
Was able to salvage concentric kit by cutting pipe and adapting proper cap. No warranty due to roofers cutting concentric kit. tested system and had no issues at this time. informed customer of this and explained that an entire exhaust may need reran if problems persist. Quoted exhaust replacement if needed in furnace.
Upon arrival I found the 2012 Concord furnace was not operational, kicking flames out due to fresh air intake issues, customer had roofers over and they installed a metal vent cap on pvc exhaust on roof to stop water leaking, System needs a concentric kit installed in attic to prevent leaking and also furnace operation within manufacture specs, Cut fresh air intake pipe above furnace to temporary get customer heat , unit we can return for repairs, Furnace operational at departure.